Who We Are
We are FramerHatch, a digital design marketplace for Framer templates and creative resources.
Our website address is: https://framerhatch.com.
What Personal Data We Collect and Why
Purchases and Downloads
FramerHatch uses Lemon Squeezy as our payment processor and product delivery platform.
When you purchase or download a product (free or paid), Lemon Squeezy collects your email address and country information to complete checkout and ensure proper access to your files.
We do not store payment or personal information on our own servers. For more information on how your data is handled, please visit the Lemon Squeezy Privacy Policy.
We have access only to the email addresses of users who download or purchase from us. This enables us to provide support, product updates, and access to your downloads.
By purchasing or downloading from FramerHatch, you are automatically subscribed to our newsletter for updates, new releases, and promotions. You can unsubscribe at any time using the link provided in our emails.
Contact Forms
When you contact us through the site or sign up for our newsletter, we collect your name and email address.
These details are stored securely in our inbox and email system so we can reply to your inquiries and maintain communication related to your request.
Cookies
Our website uses cookies to enhance user experience and manage sessions:
Comment cookies: If you leave a comment, you can opt to save your name, email, and website in cookies for convenience. These last for one year.
Login cookies: Temporary cookies check if your browser accepts cookies. Login cookies last for two days (or two weeks if “Remember Me” is selected). Screen preference cookies last for one year.
Publishing cookies: When editing or publishing content, a cookie with the post ID is saved briefly (expires after one day).
These cookies do not store personal information beyond what you voluntarily provide.
Embedded Content from Other Websites
Our site may include embedded content (videos, images, articles, etc.) from external sources.
Such content behaves as if you visited those websites directly, which may collect data, use cookies, or include third-party tracking.
Interactions with embedded content are governed by the respective website’s privacy policy.
Analytics
We use analytics tools to understand site usage and improve our experience. These tools may collect non-personal data such as IP address, browser type, and time spent on pages. This information is anonymous and not shared with external parties.
Who We Share Your Data With
FramerHatch does not sell, rent, or share your personal information with third parties for marketing or advertising purposes.
Your data remains strictly between you, FramerHatch, and our service providers (such as Lemon Squeezy) as needed for operations.
Data Retention
Comments and their metadata are retained indefinitely to recognize and approve follow-ups automatically.
Registered users (if any) can access, edit, or delete their account information anytime, except their username.
Site administrators can view and edit user information as necessary to maintain service integrity.
Your Rights Over Your Data
If you have an account or have left comments, you may request:
A copy of the personal data we hold about you.
The deletion of any data we retain, except for information required for administrative, legal, or security purposes.
To exercise these rights, contact us at hello@framerhatch.com.