Terms of Use
Last Updated: Nov 11,2025
By accessing or purchasing from FramerHatch, you agree to these Terms of Use. Please read them carefully before using our services.
1. Acceptance of Terms
These Terms of Use govern your access to and use of FramerHatch's website, products, and services. By making a purchase or using our platform, you acknowledge that you have read, understood, and agree to be bound by these terms.
2. Products & Delivery
Digital Products
All FramerHatch products are digital goods delivered electronically via:
Email confirmation with download links
Your lemonsqueezy.com customer dashboard
No physical products are shipped. Upon successful payment, you will receive immediate access to your purchased items.
3. License & Permitted Use
Each purchase includes a Commercial License that grants you the right to:
✓ Create unlimited end products for yourself or clients
✓ Modify and customize templates to suit your project requirements
✓ Combine templates with other resources to build derivative works
✓ Use purchased templates in unlimited projects without additional fees
✓ Retain access to templates indefinitely with no renewal requirements
4. License Restrictions
To protect our intellectual property, you may not:
✗ Resell, redistribute, or share templates in any format (original or modified)
✗ Claim authorship or ownership of any FramerHatch template
✗ Reverse-engineer templates to create competing products
✗ Extract components or code for redistribution or resale
✗ Create derivative template products for sale on any marketplace
✗ Share license access with others or use a single license across multiple users
Violation of these restrictions may result in immediate license termination and legal action.
5. Payments & Transaction Security
All payments are processed securely through lemonsqueezy.com, our trusted payment partner. FramerHatch does not store or handle your payment information directly.
For billing inquiries or payment concerns, contact us at info@framerhatch.com
6. Refund Policy
We offer a 14-day refund window from the date of purchase, subject to the following conditions:
The product has not been downloaded or accessed
The product has not been used in any project or derivative work
Refund requests must be submitted via email to info@framerhatch.com
Once a template has been downloaded or used, it becomes ineligible for refund.
7. Privacy & Data Collection
Information We Collect
When you purchase or download a free product, we collect:
Your email address for order fulfillment and support
Basic transaction information through lemonsqueezy.com
How We Use Your Data
We use your email to:
Deliver purchased products and license information
Provide customer support and technical assistance
Send occasional updates about new products (you may unsubscribe anytime)
For complete details, please review our Privacy Policy.
8. Product Warranty & Liability
Disclaimer
FramerHatch products are provided "as is" without warranties of any kind, express or implied. We do not guarantee:
Compatibility with all systems or Framer versions
Uninterrupted or error-free operation
Specific performance outcomes or results
Limitation of Liability
FramerHatch is not liable for any direct, indirect, incidental, or consequential damages arising from:
Use or inability to use our products
Loss of data, profits, or business opportunities
Equipment malfunction or software conflicts
Third-party services or integrations
You are responsible for maintaining backups and ensuring compatibility with your systems.
9. Customer Support
We're committed to helping our customers succeed. For technical issues or questions:
Email: hello@framerhatch.com
Response Time: Priority support for verified license holders
Free Downloads: Support provided on a best-effort basis
Please include your order number and a detailed description of your issue when contacting support.
10. Intellectual Property
All templates, designs, code, documentation, and materials available through FramerHatch are the exclusive intellectual property of FramerHatch and are protected by copyright laws.
Unauthorized reproduction, distribution, or commercial exploitation of our materials is strictly prohibited.
11. Third-Party Content
Some pages may contain embedded content (videos, images, links) from external websites. Your interaction with third-party content is governed by their respective privacy policies and terms of service.
12. Changes to Terms
FramerHatch reserves the right to modify these Terms of Use at any time. When changes are made:
Updated terms will be posted on this page with a revised "Last Updated" date
Registered users will be notified via email
Continued use of our services constitutes acceptance of the modified terms
13. Governing Law
These Terms of Use are governed by and construed in accordance with applicable laws. Any disputes shall be resolved through good faith negotiation or appropriate legal channels.
14. Contact Information
For questions, concerns, or support requests:
Email: hello@framerhatch.com
We strive to respond to all inquiries within 24-48 hours during business days.
By using FramerHatch, you acknowledge that you have read and agree to these Terms of Use.